Who are i-Sm@rt Consumer Services Ltd?

i-Sm@rt Consumer Services are fully regulated and offer a claims management service regulated by the Ministry of Justice.  Our authorisation number is CRM2506.

i-Sm@rt Consumer Services offer a range of professional claims services for people and businesses that have been unfairly treated by a financial institution.  As one of the market leaders in bank refunds we have a large presence and an array of successful claims within this market.  We have recovered £millions in unfair charges from the banks.

i-Sm@rt Consumer Services recruits and trains specialist staff from the Consumer and Financial industries to handle your complaints. 

i-Sm@rt Consumer Services and our legal partners are specialists in Contract Law; we understand the banks charging mechanisms and the law that governs the final decision. We been managed a vast number of claims and our experience in recovering unlawful charges is second to none.

We expect to win 70% of our claims first time. We manage all these steps and represent you. We again ask the courts or F.O.S. to rule and make a decision.

Why use i-sm@rt Consumer Services?

Like anything in life, you can make a claim yourself. If you want information on this, please contact us and we will provide the data for you to do this. 

When you ring i-Sm@rt Consumer Services, you speak to trained competent people who will answer any questions you may have.  We are available 6 days a week for any questions you may have.  Our customer service record is fantastic.  We offer that little bit more than our competitors.  Call us and you will see the difference!

We can maximise your compensation by understanding all the charges applicable to your claim and we manage and assess the offers, which means that we will accept nothing less than a fair deal on your behalf.

Taking on a claim for yourself can take many hours and can be quite stressful. We take all the hassle out of the claim by processing it in an efficient way and keeping you up to date at all times. If you want to take on the banks yourself, please contact us for details, we are more than happy to help.